ROCKY MOUNT – The N.C. Division of Motor Vehicles today welcomed 69 new driver license examiners to their ranks as part of an annual graduation ceremony that took place at the DMV headquarters.
These 69 employees, following a five-week training program, will be deployed throughout the state to increase service levels at driver license offices.
DMV Commissioner Wayne Goodwin remains focused on ways to increase the service levels at DMV offices across the state.
“In the last three years, we have hired over 400 driver license examiners to fill vacancies in offices across our great state,” said Goodwin, “We continue working to attract, hire, train and retain our employees while also introducing both more online technology options and seeking new examiner positions as we try to keep up with our state’s explosive population growth.”
Tips to improve your DMV Experience
While DMV continues work to address its staffing shortage, the division offers the following tips for an improved customer experience:
- Renew early – Don’t wait until the last minute to renew your driver license or ID card. DMV sends a reminder card to the address on file six months before the expiration date. Customers can renew at any time during this six-month window.
- Renew online – In most cases, unless they renewed online last time, customers can renew their credential online.
- Make an appointment – Customers with appointments are serviced daily from office when the office opens until noon. Appointments can be scheduled up to 90 days in advance at skiptheline.ncdot.gov. Again, don’t wait until the last minute. It is not uncommon for the soonest available appointment to be several weeks out.
- Walk-in availability – Each full-time driver license office accepts walk-in customers on weekdays from noon-5 p.m. Part-time and express offices service only walk-in customers.
- Be prepared – Check the DMV website to make sure you bring the required documentation for your desired service. One frequently forgotten item is a printed document proving liability insurance.
- REAL ID – Customers still have time to get their REAL ID as the federal implementation date requiring a REAL ID to fly commercially or to visit federal, military, and nuclear facilities is May 7, 2025.
The new examiners and their duty stations are: Matthew Aycock, Jefferson; Annette Blue, Aberdeen; Edward Cespedes, Oxford; Marie-Claire Charles, Juan Tia Ryals-Sims, Yaneisys Martinez Caquias, Raleigh West; Ludene Clarke, Otha Chavis, Angela Leach, Raleigh North; Charles Cobb, Hudson; Lakesha Duncan, Michael Fauntleroy, Jacksonville; Nikiesha Fields, Rocky Mount; Brook Jones-Moussa, Albert Smith, Anetra Marshall, Greensboro West; Talise Livingston, Whiteville; Ashok Patel, Ebony Petway, Concord; Kelvin Smith, LaToya Venable, Charlotte North; Brandon Swandal, Zachary Sanders, Kernersville; Bonnie Whitley, Gastonia; Zena Williams, Charlotte South; Deknia Anderson, Durham South; Daroyll Brown, Edenton; Thomas Culp, Wilmington North; Willam Davis, Smithfield; Jasmin Guzman, Lisa Denis, Stedman; Eric Hunter, Michael Wall, High Point; Leathie Morris, Wendy Via, Wentworth; Megan Pavy, Morehead City; Antivia Booth, Sherri Griffin, Salisbury; Thomas Brown, Wilkesboro; Bhupen Engineer, Trina Lee, Sharon Smith, Huntersville; Daniel Henderson, James Woodward, Deanna Demura, Asheville; Teressia Lewis, Morganton; Fernandez Massenberg, Shonda Nabinett, Charlotte West; Lori Reimer, Karen Lovelace, Forest City; Cara Schott, Brittany Francis, James Lally, Monroe; Teri Stewart, Melissa Humphries, Marion; Jason Wolfe, Boone; Steven Alvarez, New Bern; Felecia Arrington, Louisburg; Patricia Cooper, Greenville; Elizabeth Cunningham, Sanford; Ian Garcia, Kinston; Robert Gray, Elizabeth City; Ashley Hill, Raeford; Dominique Lynch, Cary; Charles Massie, Fayetteville West; Keesha Bennett, Winston-Salem South; Casey Hughes, Thomasville; Jerry Morris, Charlotte East; and Raquel Zondler, Yadkinville.
Too bad no new examiners at Clayton as they need some! That office also needs more space so customers can wait inside. It is absolutely ridiculous that customers are expected to STAND outside in any weather to wait to be seen. I know our tax dollars can be utilized better than that.
Let’s hope Smithfield will be more friendly. Last time I was there the pudgy guy screamed at a lady on a cane and a girl in a leg brace to hurry up while walking to the back. Lady told him to stop being rude.