Danny Medlin of Medlin & Dorman ACE Hardware and his staff are the June recipients of the new “Caught Ya’ Doing Good!” program in Benson.
Medlin & Dorman has been a family-run business since 1929. Medlin & Dorman was nominated by a customer who was in need of a particular type of product they had previously purchased at the Railroad Street store. Even though the second location was not typically open on Saturdays, staff was able to let the customer in the store and help them find the product. Medlin and his staff were very surprised and thankful for the award.
Jenny Campbell of Jenny’s Sweet Creations on Main Street donates a box of sweet treats to each new recipient as a thank you for excellent service. The Town of Benson and Jenny’s Sweet
Creations will be surprising one customer service employee in Benson every month.
Share your story of exceptional customer service with on the Town of Benson’s Facebook page as they search for the next “Caught Ya’ Doing Good!” award winner.