RALEIGH — New eCourts kiosks will be available in North Carolina courthouses starting in June. The kiosks will allow the public to more easily engage with the court system by providing on-site access to search court dates and case events, file documents electronically, make payments, and use a scanner, printer, or other services available through the Judicial Branch’s digital case management system that serves nearly half the state’s population.
The kiosk deployment will begin with an initial testing phase in June 2024 to distribute approximately 20 devices to the earliest adopters of eCourts in North Carolina, including courthouses in Harnett, Johnston, Lee, Mecklenburg, and Wake counties.
“As eCourts propels our state forward into the 21st century with digital access to justice for millions of North Carolinians, these all-in-one kiosks help meet the needs of folks who may not have connected devices or internet access,” said NCAOC Director Ryan S. Boyce. “We view these kiosks as force multipliers to the many court officials and staff who serve the public every day.”
In addition to printers, scanners, and payment services, the kiosks provide public access to eCourts’ primary applications for search (Portal), filing (File & Serve), and user-assisted interviews to help create common legal filings (Guide and File).
Prior to eCourts, most North Carolinians could only access court records and case events at a clerk’s office or at public computer terminals located inside courthouses. In the 27 counties using eCourts today, the public can file and access court records and make payments online from anywhere with an internet connection.
New kiosks are another public access point to eCourts’ cloud-hosted, integrated software.
