The N.C. Department of Transportation has received nearly 5,000 reports during the first two months of its new, statewide pothole reporting and response system. That includes 148 in Division 4, which includes Johnston County.
In an effort to restore North Carolina’s reputation as the “Good Roads State,” the General Assembly required the new system be in place beginning Jan. 1, 2016. It is more efficient than the old, because it removes an additional step, allowing the public’s concerns to be addressed in a timelier manner. Citizens can inform the department about everything from potholes to drainage issues, damaged or missing signs or even malfunctioning traffic lights.
Here’s how it works: As soon as someone reports a problem at http://ncdot.gov/contact/, the information is sent directly to maintenance crews, who print out the concerns, and then go address them.
The new system requires citizens to provide their contact information, as well as specifics about the pothole, including the location. This gives NCDOT crews enough information to find the pothole, make the necessary repairs and then contact the citizen about any outstanding issues or to get more information.
To check out the new system or report a pothole or other problem in your area, click here.