Slow Internet Speed Causing Problems At Town Hall

Selma-Computer-Photo-InsideThe Selma Town Hall was recently relocated to the former First Citizens Bank building in Downtown Selma but there was an unexpected problem with the short move.  Town Manager Jon Barlow told members of the Selma Town Council Tuesday night they are being plagued by slow internet service.

The Town’s internet service provider is Time Warner Cable (TWC). “There’s a lot of frustration at town hall,” Barlow told council members reacting to the slow internet service.

Councilman Mark Peterson agreed that poor internet speeds would affect productivity.

Mayor Cheryl Oliver said she has had problems downloading large files at the town hall. In one instance, the Mayor said she drove to her home to download the file, saying internet speeds at her home were faster than at the town hall.

The mayor asked the town manager to contact a representative with TWC and ask them to appear in person at a future board meeting to discuss the problem.  “Let them know we are serious,” Oliver stated.

The town has obtained quotes from other internet service providers but still remains under contract with TWC until the end of 2017.

Barlow said the towns IT consultant recently tested internet speeds the town hall and other town facilities, including the fire department and police station, and found that the speed varies based on the location and time of day.

“It’s very bad,”  Mayor Oliver said.