State/FEMA Disaster Recovery Center Opens In Cumberland County

The State of North Carolina and FEMA are opening a Disaster Recovery Center in Cumberland County in the city of Fayetteville. Other centers will be opening soon in the affected areas.

The centers offer in-person support to individuals and businesses in the counties included in the North Carolina major disaster declaration for Hurricane Florence and the subsequent floods.

Recovery specialists from FEMA, the U.S. Small Business Administration (SBA), the state and other interests will be at the centers to talk about assistance and to help anyone who needs guidance in filing an application. The new center is at this location:

Cumberland County Social Services Dept.

1225 Ramsey Street

Fayetteville, NC 28301

Hours: Monday through Saturday, 9 a.m. to 7 p.m. ET

Sunday, 9 a.m. to 1 p.m. ET

SBA disaster assistance employees are committed to helping businesses and residents rebuild as quickly as possible. They are available to answer questions about SBA’s low-interest disaster loan program and help business owners and residents apply to the SBA.

The centers are accessible to people with disabilities. Centers have assistive technology equipment allowing disaster survivors to use amplified telephones, phones that display text, amplified listening devices for people with hearing loss, and magnifiers for people with vision loss. Video Remote Interpreting is available and in-person sign language is available by request. The centers also have accessible parking, ramps and restrooms.

Homeowners, renters and businesses should register for disaster assistance before visiting a recovery center by:

  • Visiting
  • Calling 800-621-3362 (TTY: 800-462-7585).
  • Using the FEMA app, available for Apple and Android mobile devices at
  • Texting DRC and a zip code to 43362 (4FEMA). Standard message and data rates apply.

The following information is helpful when registering:

  • Address of the location where the damage occurred (pre-disaster address).
  • Current mailing address.
  • Current telephone number.
  • Insurance information.
  • Total household annual income.
  • Routing and account number for checking or savings account (this allows direct transfer of funds into a bank account).
  • A description of disaster-caused damage and losses.

Disaster survivors can visit any center for assistance. Visit to view other locations.

North Carolina homeowners, renters and business owners in Beaufort, Bladen, Brunswick, Carteret, Columbus, Craven, Cumberland, Duplin, Harnett, Lenoir, Jones, New Hanover, Onslow, Pamlico, Pender, Robison, Sampson, and Wayne counties may apply for disaster assistance for uninsured and underinsured damage and losses resulting from Hurricane Florence.