KS Bank has announced that three employees have successfully completed the Accredited Banking Professional Certification from the Institute for Extraordinary Banking. Hannah Giddens, Melissa Kennedy and Rena Wall recently received this Banking Professional designation by completing a rigorous program that teaches participants to be “elite” bankers with the acumen to speak the language of the affluent and businesses.
Twelve core competencies are the cornerstone of the program and participants have to demonstrate both written and oral mastery of all twelve to receive the certification. Roxanne Emmerich, CEO of The Emmerich Group, has dedicated her career to transforming the performance of community banks and she is the driving force behind this training.
Hannah Giddens, KS Bank Cash Management Specialist, has been with the bank since 2015. “Completing this program allows participants to grow in preparation and confidence when working with customers and prospects. The information we received creates a win-win for everyone.”
Melissa Kennedy, KS Bank Lead Relationship Banker for the Clayton office, joined KS Bank in 2018. Melissa expressed positive thoughts about the program when she explained, “The Accredited Banking Professionals program has given me the tools I sought to initiate a meaningful conversation with prospective clients. I have learned the specific language to keep prospective clients engaged and receptive to do business with KS Bank.”
Rena Wall, Relationship Banker Trainer, has been with KS Bank since 2017. “Communication is key in all relationships, especially in the business world. It is important to understand the needs of our customers and how we can help them grow. The Accredited Banking Certification is a great program that inspires us to learn our customer needs to build on that relationship.”
KS Bank has nine full service branches located in Johnston, Wake, Wayne and Wilson counties. KS Bank was established in Kenly in 1924 as Kenly Building & Loan. KS Bank is headquartered in Smithfield.