RALEIGH – The North Carolina Department of Health and Human Services (NCDHHS) has awarded four contracts to regional organizations to administer its new COVID-19 Support Services program. The program will support North Carolinians in 20 targeted counties, including Johnston County, who are asked to isolate or quarantine due to COVID-19 and need assistance such as food, relief payments, or access to primary medical care.
- Nutrition assistance;
- A one-time COVID-19 relief payment to assist the individual and his or her family in meeting basic living expenses;
- Safe, private transportation to and from essential locations such as testing sites, non-congregate shelter and medical visits;
- Access to primary medical care via telehealth;
- Medication delivery; and/or
- COVID-related over-the-counter supplies, such as a face mask, hand sanitizer, thermometer or cleaning supplies.
The COVID-19 Support Services program builds on NCDHHS’ nationally recognized work to address non-medical drivers that impact a person’s health such as food, housing and transportation. It does this by tapping into the infrastructure the Department has built to “buy health” and not just health care.
A foundational component of this ongoing work is NCCARE360, the nation’s first statewide technology platform that enables health and community-based organizations to make electronic referrals, communicate in real time, securely share client information and track outcomes together. NCCARE360 was fast-tracked to help support the state’s COVID-19 response and is now available in all 100 counties. In the COVID-19 Support Services program, connections to services will be made via NCCARE360 whenever possible, allowing Community Health Workers to track the outcomes of their referrals.
The organizations awarded contracts for the Support Services program are:
- Region 1: Quality Home Care Services doing business as Quality Comprehensive Health Center (Mecklenburg, Gaston)
- Region 2: Piedmont Health Services and Sickle Cell Agency (Chatham, Lee, Montgomery, Stanly, Randolph, Rowan)
- Region 3: Duke University Health System (Durham, Granville, Vance)
- Region 4: ADLA, Inc. (Duplin, Bladen, Columbus, Greene, Johnston, Robeson, Sampson, Wayne, Wilson)